We prepared an investigating accountant's report for a financier. This long-standing customer’s business involved potato cropping and food manufacturing and was facing a liquidity crisis following a poorly implemented capital expansion program (secured debt of circa $15 million). We delivered an operational and balance sheet review, guided management to stabilise the business, advised on a deleveraging strategy and introduced a governance structure to reduce risk. The matter also involved sensitively dealing with a difficult customer/family dynamic.